Terms of sale

Article 1 - Scope of Application

These General Terms and Conditions of Sale (GTC) govern the contractual relationship between:

  • Alliancetech, a SAS with a capital of 1000€, registered with the Paris Trade and Companies Register, whose registered office is located at 60 avenue François 1er, 75008 Paris
  • And any natural or legal person ("the Customer") making a purchase on the alliancetech.fr website

Any order placed on the site implies unreserved acceptance of these GTC.

Article 2 - Products

The products offered for sale are described and presented with the greatest possible accuracy. Photographs are provided for illustrative purposes. Alliancetech reserves the right to modify the product assortment at any time.

The sale of vaping products is strictly prohibited to minors under 18 years of age. By placing an order, the Customer certifies that they are of legal age.

Article 3 - Prices

Prices are indicated in euros (€), all taxes included (VAT). Shipping costs are calculated based on the chosen delivery method and the order amount, and are indicated before order confirmation.

Alliancetech reserves the right to change its prices at any time. Products are invoiced at the rate in effect at the time of order confirmation.

Article 4 - Order

The Customer places an order via the alliancetech.fr website. The order is considered final after:

  1. Validation of the cart and delivery method
  2. Acceptance of the GTC
  3. Payment of the total amount
  4. Receipt of the order confirmation email

Alliancetech reserves the right to cancel or refuse any order in the event of a previous dispute, suspicion of fraud, or product unavailability.

Article 5 - Payment

Payment is made online by credit card (Visa, Mastercard) or any other payment method offered on the site. Transactions are secured via SSL protocol.

The order is processed after payment validation.

Article 6 - Delivery

Delivery times are indicated in our Shipping Policy. Alliancetech undertakes to deliver within a maximum period of 30 days.

In the event of a delay attributable to the carrier, Alliancetech cannot be held responsible. The Customer must check the condition of the package upon receipt and make reservations if necessary.

Article 7 - Right of Withdrawal

In accordance with Article L.221-18 of the Consumer Code, the Customer has a period of 14 days from receipt of their order to exercise their right of withdrawal, without having to give a reason or pay penalties.

The Customer must notify their decision to withdraw by email or via the contact form. Products must be returned in their original packaging, unused (sealed for e-liquids), within 14 days of notification.

Return shipping costs are borne by the Customer. Refund is made within 14 days of receipt of the products.

Exceptions: For hygiene reasons, e-liquids whose seal has been broken cannot be returned.

Article 8 - Warranty

All products benefit from the legal warranty of conformity (Articles L.217-4 et seq. of the Consumer Code) and the legal warranty against hidden defects (Articles 1641 et seq. of the Civil Code).

In the event of a defective product, the Customer must contact customer service as soon as possible. The product will be exchanged or refunded after verification.

Article 9 - Liability

Alliancetech cannot be held liable for damages resulting from misuse of the products. Using vaping equipment requires technical knowledge (Ohm's law, battery use, coil building).

Article 10 - Disputes

These GTC are subject to French law. In the event of a dispute, the Customer may resort to conventional mediation. Failing that, French courts shall have sole jurisdiction.

Last updated: May 2026