RETURN POLICY.
1. Right of Withdrawal
You have 14 days from receipt of your order to exercise your right of withdrawal.
2. Return Conditions
Returned products must be:
- In their original packaging
- Unused and unopened
- Accompanied by all accessories
3. Products Excluded from Return
The following products cannot be returned:
- Opened e-liquids
- Hygiene products
- Personalized products
4. Refund
Refunds are processed within a maximum of 14 days after receipt and inspection of the returned product.
5. Return Procedure
To initiate a return, contact our customer service via the contact form.
