RETURN POLICY.

1. Right of Withdrawal

You have 14 days from receipt of your order to exercise your right of withdrawal.

2. Return Conditions

Returned products must be:

  • In their original packaging
  • Unused and unopened
  • Accompanied by all accessories

3. Products Excluded from Return

The following products cannot be returned:

  • Opened e-liquids
  • Hygiene products
  • Personalized products

4. Refund

Refunds are processed within a maximum of 14 days after receipt and inspection of the returned product.

5. Return Procedure

To initiate a return, contact our customer service via the contact form.