PRIVACY POLICY.

Collection of Personal Data

The personal data collected on the alliancetech.fr website are:

  • First and last name
  • Postal address
  • Email address
  • Phone number
  • Order data and purchase history
  • Browsing data (cookies)

This data is collected when:

  • Creating a customer account
  • Placing an order
  • Subscribing to the newsletter
  • Submitting the contact form

Purpose of Processing

Your personal data is used for:

  • Order and delivery management
  • Customer service management
  • Sending transactional emails (order confirmation, shipping updates)
  • Sending marketing communications (with your consent)
  • Improving your experience on the site

Retention Period

Your personal data is retained for:

  • Customer account: 3 years from your last activity
  • Order data: 10 years (legal obligation)
  • Cookies: 13 months maximum
  • Newsletter: until you unsubscribe

Data Recipients

Your personal data is intended for:

  • Alliancetech and its customer service
  • Its transport providers (Colissimo, Chronopost, Relais Colis) for delivery
  • Its payment providers for transaction processing
  • Shopify Inc., our hosting provider

Your data is never sold, rented, or transferred to third parties for commercial purposes.

Your Rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

  • Right of access: to view your personal data
  • Right to rectification: to correct inaccurate data
  • Right to erasure: to request deletion of your data ("right to be forgotten")
  • Right to data portability: to retrieve your data in a structured format
  • Right to object: to object to the processing of your data
  • Right to restriction: to restrict the processing of your data

To exercise these rights, contact us:

Alliancetech
60 avenue Francois 1er
75008 Paris
France

You may also lodge a complaint with the CNIL (www.cnil.fr).

Security

Alliancetech implements all necessary technical and organizational measures to ensure the security and confidentiality of your personal data, including transaction encryption via SSL protocol.

Cookies

The alliancetech.fr website uses cookies to:

  • Ensure proper functioning of the cart and navigation
  • Remember your preferences
  • Generate anonymous traffic statistics

You can manage your cookie preferences in your browser settings.